Privacy Policy

Last updated: April 4, 2026

Who We Are

This service is operated by BestGuess.ai ("we", "us", "our"), a licensed general contractor based in Maui, Hawaii. This privacy policy explains how we collect, use, and protect your information when you use our BestGuess AI estimator.

Information We Collect

We collect information you voluntarily provide:

Chat conversations — Your messages with our AI estimator to generate project estimates
Contact information — Name, email address, and phone number when you request to connect with a contractor
Photos — Images you upload for visual project estimates (processed by AI, not stored permanently)
Project details — Location, scope, budget preferences, and timeline

How We Use Your Information

Generate accurate home improvement cost estimates
Connect you with licensed contractors on Maui
Send you your estimate via email (when requested)
Improve our estimating accuracy and service

Third-Party Services

We use the following third-party services:

Google Gemini AI — Powers our estimating chatbot. Your messages are sent to Google's API for processing.
Google Workspace — For email delivery and lead management.

Data Sharing

We do not sell your personal information. We share your contact details only with contractors you explicitly request to connect with through our platform.

Data Retention

Chat sessions are stored for service improvement. Contact information is retained as long as needed to fulfill your request. You can request deletion at any time.

Your Rights

You have the right to:

Request access to your personal data
Request deletion of your data
Opt out of marketing communications

Security

We implement reasonable security measures to protect your information. However, no internet transmission is 100% secure.

Contact Us

Questions about this policy? Contact us at:
Email: [email protected]
Phone: (808) 214-7532